Frequently Asked Questions (FAQ)

1. How can I place an order?

You can browse our collections, select your desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

2. What payment methods do you accept?

We accept major credit/debit cards, net banking, UPI, and popular digital wallets for secure and convenient payments.

3. How long does delivery take?

Delivery typically takes 5-7 business days within India. Shipping times may vary based on your location and product availability.

4. Can I return or exchange a product?

Yes, we offer returns and exchanges within 15 days of delivery. Please refer to our Return & Exchange Policy for detailed information.

5. How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your shipment on the courier’s website.

6. What if I receive a damaged or incorrect item?

Please contact our Customer Support within 7 days of delivery with photos of the issue. We will assist you with a replacement or refund.

7. How do I contact customer support?

You can reach us via email at support@Clothey.in or call us at +91-XXXXXXXXXX during working hours (Monday to Saturday, 10:00 AM to 6:00 PM).